| ||
| PetrackConsulting.com | ||
 July 2006 Volume 4, Issue 5  Consultant's Corner
Feature Article
Quote of the Month
New Articles / Abstracts
In the News
Upcoming Meetings
Petrack Consulting exhibitor at ENA Dr. Petrack and Lisa Perry, our child-life specialist, will be at the Emergency Nurses Association annual meeting in San Antonio, TX, from September 14-16. We will have information about our consulting and training services, as well as video clips from our CalmerKids Training Module. If you're at the conference, stop by at Booth 1328 and say hello!
Upcoming Conference: Dr. Petrack will be speaking at the Emergency Nurses Association Leadership Challenge, to be held February 22-25, 2007 in Boston, MA (see the Upcoming Meetings section for details). His topic will be "Through the Eyes of Children and Families: How to Enhance Your Department's Emergency Care."
For free articles, abstracts, Emergency Care Briefs, and more, visit our Resource Center at PetrackConsulting.com...
CalmerKids: the first ever CE training module that changes how your facility serves children and their families... Show me...
Notice: Spotlight on Emergency Care will be taking a break during August. Enjoy the summer, and we'll see you back in September. |
Consultant's Corner Emory Petrack, MD, FAAP, FACEP I recently attended a meeting in Chicago and stayed at the Palmer House Hilton, a 135 year old historic hotel. As I've seen more frequently during my travels, the bathroom had a sign that suggested conserving energy by re-using my towel. I strongly believe we waste way too much energy on this planet, and am always happy to comply with this request. I left the towel on the rack, their indication that the towel should be reused. But as frequently happens in hotels that seem to value conservation, I came back in the afternoon to find the towel gone, and a new one in its place. When we mismatch what we say we're going to do with our actual behavior, the result is inconsistency, confusion, and ultimately, a lack of trust. "Walking the talk" is perhaps the single most important trait leadership can show, and it is always noticed by others around us.
Feature Article Manage or Micro-Manage?
There are many different styles of leadership. Often, the most appropriate style depends on the current challenge or decision that needs to be made. A simple decision that needs to be made quickly and doesn't require much "buy-in" might be arrived at solely by the manager. At the other extreme, a complex decision, that requires staff participation for successful implementation, requires more input from others.
I've noticed 2 general leadership "personalities" that surface. Some managers assemble a great team, and then offer them sufficient autonomy so that they can learn, grow, and make good decisions. Sometimes input may be needed; other times not so much. At times, mistakes will be made, and through the mistakes, an environment of learning is created, which then ultimately benefits both the individuals and the institution.
Other managers spend an inordinate amount of time managing every detail of the subordinate's work life. The result is that people in the organization feel stifled. They are not allowed sufficient leash to get into trouble, nor to be creative and bring their full potential to the organization. This is a complex topic, about which much has been written. It is worth some introspection to consider if there are areas where you can give others a bit more "leash." It just might lead to improved staff satisfaction, as well as some creative solutions to problems and challenges.
In the News
Quote of the Month
New Articles/Abstracts
Brief summary of recent new articles and abstracts from http://www.PetrackConsulting.com/articles.html
Upcoming Meetings
Sept 13-17, Emergency Nurses Association, Annual Meeting, San Antonio, TX
Oct 15-18, American College of Emergency Physicians, Annual Scientific Assembly, New Orleans, LA
Feb 22-25, 2007, Emergency Nurses Association, Leadership Challenge, Boston, MA
About Our Organization
Created in 2003, Petrack Consulting is dedicated to helping physician and hospital
leadership bring excellence to emergency services. We work collaboratively to
fully understand our client’s needs, and then address programmatic initiatives
with measurable outcomes. Our unique background in emergency medicine, administrative
medicine, and organization development allows us to create uniquely effective solutions
for enhancing emergency services.
Website: http://www.PetrackConsulting.com |
To subscribe to this newsletter, click